Lessons
Hotel
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Intro
Have you ever had any problems when you're staying at a hotel and didn't know how to report the problem to the receptionist? Here's an example dialogue. Listen and practice. Your lines will be displayed on the screen
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Mów teraz
Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.
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Mów teraz
The air conditioning isn't cooling the room, and it's very difficult for me to sleep.
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Mów teraz
Yes, it's Room Two Oh One, and my name is Jane Smith.
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Mów teraz
No, that's all. Thank you for your help.
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Powtórz ze słuchu
____ _______, ___ _______ __ ____ ___ __ ___, ___ ____ ____ ______ ____ ______ ____ ___ ___ ____________ __ __ ____.
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Powtórz ze słuchu
___ ___ ____________ _____ _______ ___ ____, ___ ____ ____ _________ ___ __ __ _____.
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Powtórz ze słuchu
___, ____ ____ ___ __ ___, ___ __ ____ __ ____ _____.
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Powtórz ze słuchu
__, ______ ___. _____ ___ ___ ____ ____.
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Przetłumacz teraz
おはようございます。ホテルプラザの受付です。こちらはジムです。どうされましたか?
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Przetłumacz teraz
申し訳ありません。エアコンにどのような問題がありますか?
-
Przetłumacz teraz
ご不便をおかけして申し訳ありません。すぐに対応いたします。お部屋は201号室でよろしいでしょうか?
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Przetłumacz teraz
ありがとうございます、スミス様。すぐにスタッフをお部屋にお送りします。他にお手伝いできることはありますか?
Key phrases
report an issue
問題を報告する
customer support
カスタマーサポート
technical difficulties
技術的な問題
Vocabulary
Key sentences
Good morning, Hotel Plaza reception. This is Jim. How can I help you?
おはようございます、ホテルプラザの受付です。ジムです。どのようにお手伝いできますか?
I'm sorry to hear that. What seems to be the problem with the air conditioning?
それを聞いて残念です。エアコンにどんな問題がありますか?
Thank you, Mrs Smith. I'll send someone to your room right away to check on the air conditioning.
ありがとうございます、スミスさん。すぐに誰かをあなたの部屋に送ってエアコンを確認します。
I would like to report an issue with my room.
私の部屋に問題があることを報告したいです。
The customer support is available 24/7.
カスタマーサポートは24時間年中無休で利用できます。
We are experiencing technical difficulties with the internet.
インターネットに技術的な問題が発生しています。
Practical dialogue
Good morning, I would like to report an issue with my room.
おはようございます、私の部屋に問題があることを報告したいです。
I am sorry to hear that. What is the problem?
それを聞いて残念です。問題は何ですか?
The air conditioning is not working properly.
エアコンが正常に動作していません。
I will contact customer support to find a solution.
解決策を見つけるためにカスタマーサポートに連絡します。
Thank you for your assistance.
支援していただきありがとうございます。
FAQ
Next lessons
Over 3000 lessons from beginner level (S1) to B2
B2⭐ Hotel problems 🏨
Staying at a hotel
Listen and learn
I am staying in room 502
Staying at a hotel
Hotel
Reporting a problem
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"metaDescription": "ホテルでの問題報告やサポートを受けるための英語フレーズを紹介します。アドバイスをチェック!"
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"keyPhrases": [
{
"source": "report an issue",
"translation": "問題を報告する"
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{
"source": "customer support",
"translation": "カスタマーサポート"
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{
"source": "technical difficulties",
"translation": "技術的な問題"
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"vocabulary": [
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"source": "complaint",
"translation": "苦情"
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"source": "Good morning, Hotel Plaza reception. This is Jim. How can I help you?",
"translation": "おはようございます、ホテルプラザの受付です。ジムです。どのようにお手伝いできますか?"
},
{
"source": "I'm sorry to hear that. What seems to be the problem with the air conditioning?",
"translation": "それを聞いて残念です。エアコンにどんな問題がありますか?"
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{
"source": "Thank you, Mrs Smith. I'll send someone to your room right away to check on the air conditioning.",
"translation": "ありがとうございます、スミスさん。すぐに誰かをあなたの部屋に送ってエアコンを確認します。"
},
{
"source": "I would like to report an issue with my room.",
"translation": "私の部屋に問題があることを報告したいです。"
},
{
"source": "The customer support is available 24/7.",
"translation": "カスタマーサポートは24時間年中無休で利用できます。"
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"source": "We are experiencing technical difficulties with the internet.",
"translation": "インターネットに技術的な問題が発生しています。"
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{
"role": "Customer",
"source": "Good morning, I would like to report an issue with my room.",
"translation": "おはようございます、私の部屋に問題があることを報告したいです。"
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{
"role": "Receptionist",
"source": "I am sorry to hear that. What is the problem?",
"translation": "それを聞いて残念です。問題は何ですか?"
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{
"role": "Customer",
"source": "The air conditioning is not working properly.",
"translation": "エアコンが正常に動作していません。"
},
{
"role": "Receptionist",
"source": "I will contact customer support to find a solution.",
"translation": "解決策を見つけるためにカスタマーサポートに連絡します。"
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{
"role": "Customer",
"source": "Thank you for your assistance.",
"translation": "支援していただきありがとうございます。"
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"answer": "'report an issue'というフレーズは、誰かに問題を知らせることを意味します。"
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"answer": "'customer support'は、顧客の問題や問い合わせを支援するために提供されるサービスを指します。"
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"question": "'technical difficulties'とは何ですか?",
"answer": "'technical difficulties'は、技術や機器に関する問題です。"
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