I have experience

in customer service

B1
單元 1
3 m
課堂 2

課堂列表

I have experience

  • Intro

    Ok, the interviewer asks: Tell me about yourself. What do you say?

  • Mów teraz

    I have experience

  • Mów teraz

    in customer service

  • Mów teraz

    I have experience in customer service

  • Powtórz ze słuchu

    _ ____ __________

  • Powtórz ze słuchu

    __ ________ _______

  • Powtórz ze słuchu

    _ ____ __________ __ ________ _______

  • Przetłumacz teraz

    我有經驗

  • Przetłumacz teraz

    在客戶服務方面

  • Przetłumacz teraz

    我有客戶服務方面的經驗

關鍵句型

customer support skills

客服技能

handling complaints

處理投訴

providing assistance

提供協助

詞彙

單字
翻譯
communication
溝通
satisfaction
滿意
feedback
回饋

重點句子

In customer service, it is important to listen to the customers.

在客服中,傾聽顧客是很重要的。

I want to improve my skills in customer service.

我想提升我的客服技能。

Many people work in customer service roles.

很多人從事客服工作。

Good customer support skills can lead to better client relationships.

良好的客服技能可以促進更好的客戶關係。

Handling complaints effectively is crucial for customer satisfaction.

有效處理投訴對顧客滿意度至關重要。

Providing assistance is a key part of any customer service role.

提供協助是任何客服工作的重要部分。

實用對話

Customer

I need help with my order, please.

我需要幫助我的訂單,謝謝。

Agent

Sure! I am here to provide assistance.

當然!我在這裡提供協助。

Customer

Thank you! I appreciate your customer support skills.

謝謝!我很感謝你的客服技能。

Agent

No problem. If you have any complaints, I am ready to help.

沒問題。如果你有任何投訴,我隨時準備好幫助。

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練習發音

開始學習

常見問題

'Customer support skills' 指的是支持客戶所需的技能。
'Handling complaints' 指的是解決客戶投訴的方式。
'Providing assistance' 很重要,因為它有助於保持高水平的客戶滿意度。

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B1🐝 Job interview - how to start? 🙋🏽‍♂️

Thank you for having me

I appreciate the invitation

I have experience

in customer service

I’m skilled at

solving problems

Dialogue

Tell me about yourself, please

B1🐝 Job interview - good and bad points 🎯

My strong point is

time management

My weak point is

delegating tasks

It's a challenge for me

But I'm working on it

Dialogue

What are your good points?

擺脫外語口說焦慮,提升自信心,說出自然的英語和西班牙語!

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