I have experience

in customer service

B1
Unit 1
3 m
Lesson 2

Lessons

I have experience

  • Intro

    Ok, the interviewer asks: Tell me about yourself. What do you say?

  • Mów teraz

    I have experience

  • Mów teraz

    in customer service

  • Mów teraz

    I have experience in customer service

  • Powtórz ze słuchu

    _ ____ __________

  • Powtórz ze słuchu

    __ ________ _______

  • Powtórz ze słuchu

    _ ____ __________ __ ________ _______

  • Przetłumacz teraz

    経験があります

  • Przetłumacz teraz

    カスタマーサービスでの

  • Przetłumacz teraz

    カスタマーサービスでの経験があります

Key phrases

customer support skills

顧客サポートスキル

handling complaints

苦情処理

providing assistance

支援の提供

Vocabulary

Word
Translation
communication
コミュニケーション
satisfaction
満足
feedback
フィードバック

Key sentences

In customer service, it is important to listen to the customers.

カスタマーサービスでは、顧客の話を聞くことが重要です。

I want to improve my skills in customer service.

カスタマーサービスのスキルを向上させたいです。

Many people work in customer service roles.

多くの人々がカスタマーサービスの役割で働いています。

Good customer support skills can lead to better client relationships.

優れた顧客サポートスキルは、より良いクライアント関係につながります。

Handling complaints effectively is crucial for customer satisfaction.

効果的な苦情処理は顧客満足にとって重要です。

Providing assistance is a key part of any customer service role.

支援の提供は、すべてのカスタマーサービスの役割の重要な部分です。

Practical dialogue

Customer

I need help with my order, please.

注文について助けが必要です。

Agent

Sure! I am here to provide assistance.

もちろん!私は支援を提供するためにここにいます。

Customer

Thank you! I appreciate your customer support skills.

ありがとうございます!あなたの顧客サポートスキルに感謝します。

Agent

No problem. If you have any complaints, I am ready to help.

問題ありません。苦情がある場合は、私は助ける準備ができています。

BeeSpeaker

Practice pronunciation

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FAQ

'カスタマーサポートスキル'は、顧客を効果的にサポートするために必要なスキルを意味します。
'苦情処理'は、顧客の苦情を解決する方法を指します。
'支援を提供する'ことは、顧客の満足度を高めるために重要です。

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B1🐝 Job interview - how to start? 🙋🏽‍♂️

Thank you for having me

I appreciate the invitation

I have experience

in customer service

I’m skilled at

solving problems

Dialogue

Tell me about yourself, please

B1🐝 Job interview - good and bad points 🎯

My strong point is

time management

My weak point is

delegating tasks

It's a challenge for me

But I'm working on it

Dialogue

What are your good points?

スピーキングの不安を吹き飛ばして、自信を持って英語やスペイン語を自然に話そう!

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            "translation": "顧客サポートスキル"
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        {
            "source": "handling complaints",
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        },
        {
            "source": "providing assistance",
            "translation": "支援の提供"
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            "translation": "コミュニケーション"
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        {
            "source": "I want to improve my skills in customer service.",
            "translation": "カスタマーサービスのスキルを向上させたいです。"
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            "translation": "注文について助けが必要です。"
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            "translation": "もちろん!私は支援を提供するためにここにいます。"
        },
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            "translation": "ありがとうございます!あなたの顧客サポートスキルに感謝します。"
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