I deal with customers

{
    "node": {
        "id": "MB-12-2",
        "name": "I deal with customers ",
        "description": "Job duties",
        "levelDisplayCode": "B1",
        "durationMinutes": 3,
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        "unitOrder": 5,
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        "nodeOrder": 2,
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    "seo": {
        "title": "英語で顧客を扱う方法",
        "subtitle": "顧客サービスと業務に関連する重要なフレーズを学ぼう。",
        "metaDescription": "顧客のリクエストに対処する方法や、顧客サービスに関連するその他のフレーズを学びましょう。"
    },
    "lessons": [
        {
            "id": 307890,
            "name": "I deal with customers ",
            "language": "EN",
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            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "deal with",
                    "textTranslation": "...に対応する",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I deal with customer requests",
                    "textTranslation": "私はお客様の要求に対応します",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "____ ____",
                    "textTranslation": "...に対応する",
                    "textAnswer": "deal with",
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                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ____ ____ ________ ________",
                    "textTranslation": "私はお客様の要求に対応します",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "...に対応する",
                    "textTranslation": "____ ____",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "私はお客様の要求に対応します",
                    "textTranslation": "_ ____ ____ ________ ________",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
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                }
            ]
        },
        {
            "id": 307891,
            "name": "I advise customers ",
            "language": "EN",
            "videoUrl": "https://cdn.beespeaker.com/videos/BUZZ-307891_1754315829501_libx265.mp4?Expires=1784224987&Signature=SHyEFCuSawuRQ59pbOOcKygETJ--nnDzqR8LmP4V2W9ax8BXLkyMmKsjW20tzB6EDLT-ItdeeyaNSYPSnu3yXFtXV14rryIKUjOONMy6~Is1AFM9ZXqJNwvDo5NZ0xog4KJgiAhSUM3LOdCh1ySZbOBPK-csR0rVxSi1h9KtFScz-pT6RSayN8suR6xNgKevzpPZSjgVNticXQqNde4P0eLpWyUxun6Ad7d01XR8mnH51ThOl1yx61UqtV7wsEJkg-M9Tz8H19PBhvav-5s2lS2t0e~6FQcN0IccW6QFtmVhN9ktwuMAF5LjsZ0L9boBUsjfWwIFq5HeHN2FvvKuJg__&Key-Pair-Id=K2U8VA15L1IF59",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "advise customers",
                    "textTranslation": "お客様にアドバイスする",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I advise customers on the best mode of transport",
                    "textTranslation": "私はお客様に最適な輸送方法をアドバイスします",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "______ _________",
                    "textTranslation": "お客様にアドバイスする",
                    "textAnswer": "advise customers",
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                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textTranslation": "私はお客様に最適な輸送方法をアドバイスします",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "お客様にアドバイスする",
                    "textTranslation": "______ _________",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "私はお客様に最適な輸送方法をアドバイスします",
                    "textTranslation": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textAnswer": "I advise customers on the best mode of transport",
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                }
            ]
        }
    ],
    "keyPhrases": [
        {
            "source": "manage client expectations",
            "translation": "顧客の期待を管理する"
        },
        {
            "source": "perform administrative tasks",
            "translation": "管理業務を行う"
        },
        {
            "source": "provide support to colleagues",
            "translation": "同僚をサポートする"
        },
        {
            "source": "suggest suitable options",
            "translation": "適切な選択肢を提案する"
        },
        {
            "source": "recommend the most efficient way",
            "translation": "最も効率的な方法を推奨する"
        },
        {
            "source": "offer travel advice",
            "translation": "旅行アドバイスを提供する"
        }
    ],
    "vocabulary": [
        {
            "source": "obligation",
            "translation": "義務"
        },
        {
            "source": "responsibility",
            "translation": "責任"
        },
        {
            "source": "task",
            "translation": "タスク"
        },
        {
            "source": "transportation",
            "translation": "交通手段"
        },
        {
            "source": "journey",
            "translation": "旅"
        },
        {
            "source": "distance",
            "translation": "距離"
        },
        {
            "source": "route",
            "translation": "ルート"
        },
        {
            "source": "schedule",
            "translation": "スケジュール"
        }
    ],
    "sentences": [
        {
            "source": "My job involves managing schedules and appointments.",
            "translation": "私の仕事はスケジュールとアポイントメントの管理を含みます。"
        },
        {
            "source": "I often assist in training new employees.",
            "translation": "私は新しい従業員のトレーニングを手伝うことがよくあります。"
        },
        {
            "source": "Effective communication is essential in my role.",
            "translation": "効果的なコミュニケーションは私の役割において不可欠です。"
        },
        {
            "source": "It is important to manage client expectations to ensure satisfaction.",
            "translation": "顧客の期待を管理することは、満足を保証するために重要です。"
        },
        {
            "source": "I need to perform administrative tasks to keep everything organized.",
            "translation": "私はすべてを整理するために管理業務を行う必要があります。"
        },
        {
            "source": "Providing support to colleagues helps create a positive work environment.",
            "translation": "同僚をサポートすることは、ポジティブな職場環境を作るのに役立ちます。"
        },
        {
            "source": "I always advise customers to consider their budget.",
            "translation": "私は常に顧客に予算を考慮するようアドバイスします。"
        },
        {
            "source": "Customers often ask how to choose the best mode of transport.",
            "translation": "顧客はしばしば最適な交通手段を選ぶ方法を尋ねます。"
        },
        {
            "source": "I advise customers to check the schedules before traveling.",
            "translation": "私は顧客に旅行前にスケジュールを確認するようアドバイスします。"
        },
        {
            "source": "It is important to suggest suitable options for each travel situation.",
            "translation": "各旅行状況に適切な選択肢を提案することは重要です。"
        },
        {
            "source": "Many people want to recommend the most efficient way to travel.",
            "translation": "多くの人々が旅行の最も効率的な方法を推奨したいと思っています。"
        },
        {
            "source": "Travel agencies often offer travel advice to help customers.",
            "translation": "旅行代理店は顧客を助けるために旅行アドバイスを提供することがよくあります。"
        }
    ],
    "dialogue": [
        {
            "role": "Manager",
            "source": "Can you describe your main responsibilities?",
            "translation": "あなたの主要な責任を説明できますか？"
        },
        {
            "role": "Employee",
            "source": "Sure, I manage client expectations and perform administrative tasks.",
            "translation": "はい、私は顧客の期待を管理し、管理業務を行っています。"
        },
        {
            "role": "Manager",
            "source": "That sounds great. Do you also provide support to colleagues?",
            "translation": "それは素晴らしいですね。あなたは同僚をサポートしますか？"
        },
        {
            "role": "Employee",
            "source": "Yes, I often help them with various projects.",
            "translation": "はい、私は彼らを様々なプロジェクトでよく助けます。"
        },
        {
            "role": "Customer",
            "source": "Can you help me decide on transportation for my trip?",
            "translation": "旅行の交通手段を決めるのを手伝ってくれますか？"
        },
        {
            "role": "Advisor",
            "source": "Of course! I advise customers to consider their options based on distance.",
            "translation": "もちろん！私は顧客に距離に基づいて選択肢を考慮するようアドバイスします。"
        },
        {
            "role": "Customer",
            "source": "What do you recommend for a short journey?",
            "translation": "短い旅には何を推奨しますか？"
        },
        {
            "role": "Advisor",
            "source": "I suggest suitable options like buses or trains.",
            "translation": "バスや電車のような適切な選択肢を提案します。"
        },
        {
            "role": "Customer",
            "source": "Thank you for the travel advice!",
            "translation": "旅行アドバイスありがとうございます！"
        }
    ],
    "faq": [
        {
            "question": "'manage client expectations'は何を意味しますか？",
            "answer": "'manage client expectations'は、お客様の期待を管理し、満足を確保することを意味します。"
        },
        {
            "question": "'administrative tasks'にはどのようなものがありますか？",
            "answer": "'administrative tasks'は、仕事の組織を助けるさまざまな管理業務のことです。"
        },
        {
            "question": "'provide support to colleagues'はなぜ重要ですか？",
            "answer": "'provide support to colleagues'は、同僚に支援を提供することを意味し、職場の良好な雰囲気を促進します。"
        },
        {
            "question": "'suggest suitable options'は何を意味しますか？",
            "answer": "'suggest suitable options'は、特定の状況において適切な選択肢を提案することを意味します。"
        },
        {
            "question": "'recommend the most efficient way'をどのように使えますか？",
            "answer": "'recommend the most efficient way'は、最も効率的な旅行方法を勧めたいときに使います。"
        },
        {
            "question": "'offer travel advice'とは何ですか？",
            "answer": "'offer travel advice'は、他の人が計画を立てるのを助けるために旅行に関するアドバイスを提供することを意味します。"
        }
    ],
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